dd9999 Terms and Conditions
Please read these terms carefully before using the dd9999 platform. This document defines your rights and responsibilities.
Table of Contents
- General Terms and Definitions
- Eligibility and Account Registration
- Account Management and Security
- Deposit and Withdrawal Policy
- Bonus and Promotion Terms
- Gaming Rules
- Responsible Gaming
- Privacy and Data Protection
- Account Suspension and Closure
- Limitation of Liability
- Amendments to Terms
- Contact and Complaints
These terms and conditions ("Terms") form a legal agreement between dd9999 ("Platform", "we", "our") and the user of the platform ("you", "Member"). This document has been prepared in Bengali for users in Bangladesh.
General Terms and Definitions
The following terms are used throughout these terms and conditions where indicated:
- "Platform" refers to the dd9999 website (dd9999.cam) and all services connected to it.
- "Member" refers to any person who holds a registered account on dd9999.
- "Account" refers to the member's personal profile on the platform.
- "Balance" refers to the total amount held in a member's account (including real money and bonuses).
- "Bonus" refers to additional funds provided as a promotional benefit.
- "Turnover / Wagering Requirement" refers to the condition specifying the amount that must be wagered in order to withdraw a bonus.
dd9999 is a safe and reliable online gaming platform. These terms may change from time to time and a notice will be published on the platform when changes occur.
If any part of these terms is found to be invalid or unenforceable, the remaining parts will remain in effect. These terms may also be available in an English version, however the Bengali version will apply to users in Bangladesh.
Eligibility and Account Registration
Registration Eligibility
To open an account on dd9999, you must meet the following conditions:
- You must be 21 years of age or older.
- You must use the platform voluntarily and with full awareness.
- All information provided at the time of registration must be accurate, complete and up to date.
- A person may open only one account.
- You are opening the account in your own name and for yourself, not on behalf of any third party.
Registration Process
If any false or incorrect information is provided during account registration, dd9999 reserves the right to close that account at any time. If necessary, members may be asked to submit a national identity card or other documents for identity verification.
Opening multiple accounts using the same device, IP address or payment method is strictly prohibited. In such cases, all related accounts may be closed and balances may be forfeited.
Account Management and Security
Password and Login Security
It is your responsibility to keep your dd9999 account login details (username and password) completely confidential. Never share this information with any third party. You are personally responsible for all activities carried out using your account.
If you suspect that someone else has obtained your account details or that an unauthorised person is using your account, notify our support team immediately and change your password.
Updating Account Information
If any of your personal details change (such as your contact address, phone number or payment information), update them in your account profile immediately. dd9999 will not be responsible for any issues arising from outdated or incorrect information.
Account Sharing Prohibited
Sharing or transferring an account to another person is strictly prohibited. Each account is for the personal use of the registered member only.
Deposit and Withdrawal Policy
Popular mobile banking methods in Bangladesh can be used for transactions on dd9999. The key points of our deposit and withdrawal policy are outlined below:
Accepted Payment Methods
dd9999 supports the following payment methods: bKash, Nagad, Rocket and Upay. The minimum deposit amount across all payment methods is ৳100.
Deposit Rules
- Deposited funds must be sent from the member's own account.
- Deposits from third-party accounts or unknown sources will not be accepted.
- After each successful deposit, funds are generally added to the account within a few minutes.
- If there is any issue with the deposit verification process, contact the support team.
Withdrawal Rules
- The minimum withdrawal amount is ৳1,000.
- Withdrawal requests are generally processed within 30 minutes to 3 hours.
- Withdrawal funds will only be sent to the registered payment method.
- Large withdrawals may require additional verification until identity verification is complete.
- If the wagering requirement on a bonus has not been met, that bonus portion cannot be withdrawn.
Bonus and Promotion Terms
Welcome Bonus
New members on dd9999 receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. To receive this bonus, members must meet the following conditions:
- A wagering requirement of 25 times the bonus amount must be completed.
- For example: depositing ৳1,000 gives you a ৳1,500 bonus, making your total balance ৳2,500.
- Or: depositing ৳8,000 gives you a maximum ৳5,000 bonus, making your total balance ৳13,000.
- The bonus applies to the first deposit only.
VIP Cashback Program
Loyal members of dd9999 receive VIP cashback benefits. There are four tiers:
- Bronze: up to 0.2% cashback per week
- Silver: up to 0.4% cashback per week
- Gold: up to 0.6% cashback per week
- Platinum: up to 0.8% cashback per week
General Bonus Policy
- Bonuses are for eligible members only and dd9999 reserves the right to change or cancel bonus offers at any time.
- If an attempt is made to earn bonuses through fraudulent activity, the account may be suspended.
- A new bonus will not be activated until the wagering requirement of an existing bonus has been met.
- Bonus funds are not transferable between individuals.
Gaming Rules
Fair Play Policy
dd9999 is committed to ensuring fair play in all games. The games available on our platform are operated by trusted game providers (such as Pragmatic Play, Evolution Gaming, PG Soft, JILI, Spribe, Ezugi). The outcomes of these games are determined through Random Number Generator (RNG) technology.
Prohibited Activities
The following activities are strictly prohibited on the dd9999 platform:
- Any attempt to cheat or commit fraud of any kind.
- Playing games using software bots or automated systems.
- Attempting to exploit system vulnerabilities or bugs.
- Conducting any activity with the intent to harm other members.
- Using the platform for money laundering or illegal activities.
Technical Issues
If a technical issue occurs during a game (such as internet disconnection or server error), dd9999 bears no responsibility for the outcome of that game. However, we endeavour to resolve the issue as quickly as possible.
dd9999 reserves the right to correct or cancel any funds or bonuses incorrectly credited due to a technical error, following a proper review.
Responsible Gaming
dd9999 takes responsible gaming very seriously. We believe that gaming is a form of entertainment and should never be a cause of financial stress or personal problems.
- If you feel that gaming is having a negative impact on your life, take a break immediately.
- Contact us if you need to temporarily or permanently restrict your account.
- Do not place bets beyond your means.
- Gaming should not be considered a source of income.
For more information on responsible gaming, visit our responsible gaming page.
Privacy and Data Protection
dd9999 places the highest importance on the privacy of members' personal information. We follow the policies below when collecting, storing and using your personal information:
- Your personal information will be used solely for the purpose of providing services and managing your account.
- Your information will not be shared with third parties, except where required by law.
- All data is kept secure through SSL encryption.
- You may request the correction or deletion of your information at any time.
For our full privacy policy, please read our privacy policy page.
Account Suspension and Closure
Suspension by dd9999
dd9999 reserves the right to temporarily or permanently suspend or close any member's account in the following circumstances:
- If any part of these terms and conditions is violated.
- If false or misleading information is provided.
- If you attempt fraudulent activity or try to manipulate outcomes.
- If you are involved in money laundering or other illegal activities.
- If you attempt to operate multiple accounts.
Account Closure by Member
If you wish to close your account, please inform our support team via 24/7 live chat or email. Before the account is closed, any remaining balance (excluding bonuses, subject to wagering requirements being met) may be withdrawn.
Limitation of Liability
dd9999 bears no responsibility in the following cases:
- Interruption to games or transactions due to loss of internet connection or technical errors.
- Losses caused by a member's own carelessness or mistakes.
- Delays due to failure of third-party services (e.g., payment gateways).
- Unauthorized use of account information, where the member has failed to take adequate precautions.
dd9999 always strives to operate a safe and reliable platform. Our support team is ready to assist you with any issues.
Changes to Terms
dd9999 reserves the right to change, amend, or update these terms and conditions at any time. A notice will be published on the platform whenever significant changes are made.
Continued use of the platform after any changes will be considered as the member's acceptance of the new terms and conditions. It is therefore the member's responsibility to visit this page regularly and stay informed about updates.
Contact & Complaints
If you have any questions, comments, or complaints regarding these terms and conditions, please contact us. Our Bangla-speaking support team is available 24 hours a day, 7 days a week.
- Live Chat: Direct 24/7 chat support via the platform
- Email: [email protected]
After a complaint is submitted, we will review it and respond as quickly as possible. For significant disputes, our decision will be considered final.